Tools Copy File returns “FNDFS_ may not be running”

Fresh install and cloned instances of R12 E-Business almost always has this issue.

Tools -> Copy Functionality fails with the following error message

An error occurred while attempting to establish an Applications File Server connection with the node FNDFS_. There may be a network configuration problem, or the TNS listener on node FNDFS_ may not be running. Please contact your system administrator.


The Following aspects have been verified

 – All the entries in tnsnames.ora is correct
– Tnsping to all the entries in tnsnames.ora return successful results

To fix the issue ensure that the ff profile options have the values set properly:
Ensure that the following profile options have the Desired value

a) “RRA: Enabled” should be set to  “Yes”                  (internal name = FS_ENABLED )
b) “RRA: Service Prefix” should be  null-ed out , no spaces allowed  (internal name = FS_SVC_PREFIX )

Log-out, Login back and retest.

DocID- 419142.1

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